Winmy88 is committed to protecting the privacy of every member. This document clearly explains how we collect, use, store, and safeguard your personal information as a user of our platform.
Six core privacy protection principles we practise to ensure members' personal information remains secure at all times.
All data transmitted between your device and winmy88 servers is protected with industry-standard 256-bit SSL encryption, ensuring your personal and financial information cannot be intercepted by unauthorized parties.
Member personal information is stored in a protected server environment with strict access controls. Only authorized personnel may access this data, and every access is logged for security audit purposes.
You have full control over your personal information. Through your winmy88 account, you can review, update and request deletion of your data at any time, in accordance with the privacy rights guaranteed by this policy.
Winmy88 has never sold and will never sell member personal information to any third party for marketing or commercial purposes. Your data belongs to you, and we safeguard it with the utmost trust.
You are free to choose the types of communications you receive from winmy88. Unsubscribe options for promotional emails, platform notifications and marketing communications are available directly through your account settings.
The winmy88 privacy policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our legal compliance obligations seriously to protect the rights of every member.
Welcome to the winmy88 Privacy Policy. This document outlines our commitment to the privacy and protection of personal data for every member using the winmy88 platform. We understand that your trust is our most valuable asset, and we take our responsibility to safeguard your personal information seriously.
This Privacy Policy applies to all services offered by winmy88, including our official website, mobile app and all related communication channels. By registering or using the winmy88 platform, you consent to the collection and use of your personal information as described in this policy.
This Privacy Policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and takes effect from 1 January 2026.
Winmy88 collects your personal data only when necessary and for legitimate purposes. The following are the categories of information we may collect when you use our platform:
| Data Category | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Data | Account management & identity verification | Duration of active account + 5 years |
| Financial Data | Transaction processing & AML compliance | 7 years after last transaction |
| Usage Data | Security & service improvements | 24 rolling months |
| KYC Documents | Legal compliance & fraud prevention | 5 years after account closure |
Every piece of information we collect has a clear and specific purpose. winmy88 does not use your data beyond the scope stated below:
winmy88 does not use your personal data to make automated decisions that significantly affect your rights or interests without appropriate human intervention.
Winmy88 does not sell, rent, or disclose member personal information to third parties for commercial purposes. However, there are limited situations where data sharing is necessary and permitted:
We share necessary data with technology providers that help operate our platform — such as game providers, payment processors and cloud service providers. All these parties are bound by strict confidentiality agreements and may only use your data for purposes we have specified.
Winmy88 may disclose your personal information to relevant authorities when required by law, court order, or direction from a legitimate regulatory body. This includes investigations related to money laundering or other illegal activities.
In cases involving fraudulent activity or serious security breaches, we may share necessary information with law enforcement agencies or industry bodies for mutual protection purposes.
winmy88 has never sold and will never sell member personal data to marketers, data brokers, or any external commercial entity for financial gain.
The security of your personal information is winmy88's top priority. We continually invest in security infrastructure to ensure your data is always protected.
In the event of a data breach affecting member personal information, winmy88 is committed to notifying affected members within 72 hours and taking immediate action to mitigate the risk.
Winmy88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of certain parts of the winmy88 platform.
As a winmy88 member and as an individual protected under Malaysia's PDPA, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Update or correct inaccurate or outdated personal information.
Request the deletion of your personal data, subject to legal compliance requirements.
Object to the processing of your data for direct marketing purposes at any time.
Receive a copy of your data in a structured, machine-readable format.
Request restrictions on the processing of your data under certain permitted circumstances.
To exercise any of the rights above, contact our privacy team via the winmy88 support email. We will process your request within 30 business days. Some requests may require identity verification before we can proceed.
Winmy88 retains your personal data for as long as your account is active and as long as it is needed to fulfill the purposes stated in this policy. After an account is closed, we retain certain data for an additional period to meet our legal and regulatory obligations.
Once the defined retention period ends, your personal data will be securely deleted or fully anonymized so it can no longer be associated with you. Our deletion process meets industry-recognized security standards to ensure no data can be recovered after removal.
Please note that winmy88 may need to retain certain data for a longer period if it is related to an ongoing investigation, legal proceedings, or specific regulatory requirements.
The winmy88 platform is integrated with several third-party service providers including game providers, payment processors, and customer support systems. While we carefully select our partners and require them to adhere to strict privacy standards, winmy88 is not responsible for the privacy practices of third parties that are beyond our direct control.
Third-party game providers integrated with the winmy88 platform may receive game data necessary to deliver their services. All such data sharing is governed by binding data processing agreements that require compliance with our privacy policy.
Winmy88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Whenever we make significant changes, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the winmy88 platform after any changes take effect will be considered acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how winmy88 handles your personal data, please contact us through the following channels:
Privacy Email: [email protected] | Live Chat: Available 24/7 on the winmy88 platform
Our privacy team will process all inquiries within 3–5 business days. For more formal requests or those related to data subject rights, please include "Data Privacy Request" in your email subject line to ensure faster processing. You may also refer to the FAQ us or Terms and Conditions for more information.